Amazon Grace

Wrote to Amazon last night about the damaged spine of the data structures book I bought from them and received quite a prompt reply. Basically they apologised for the damage and will be sending me another copy of that book free of charge. As an added bonus, because it would be too expensive and fiddly to return the old one, I get to keep the damaged book.

It's enough to make a geek believe in the kindness of strangers. Still I guess reputation is vital to Amazon's business and they can't afford a single bad review of them. It's definitely affirmed my faith in them and I would definitely recommend them to anyone looking for more obscure specialist books.